Privacy policy
Privacy Policy
At Buttercup Studio ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit buttercupstudioo.com, make a purchase, or otherwise interact with our website.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, subscribe to our emails, or contact us, we may collect the following information:
Personal Information
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Name
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Email address
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Billing and shipping address
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Phone number
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Payment information (processed securely through our payment providers)
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Order history
Automatically Collected Information
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IP address
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Browser and device information
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Pages visited
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Products viewed
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Referral source
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Cookies and similar technologies
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Website usage and analytics
How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Process payments securely
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Arrange shipping and delivery
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Communicate regarding your orders
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Respond to customer service inquiries
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Improve our website and shopping experience
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Detect and prevent fraud
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Send marketing emails and promotional offers (only if you have opted in)
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Comply with legal obligations
Sharing Your Information
We only share your information with trusted service providers necessary to operate our business, including:
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Shopify (our ecommerce platform)
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Payment processors
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Shipping and fulfillment partners
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Analytics providers
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Marketing and advertising platforms
These providers only receive the information necessary to perform their services on our behalf.
We may also disclose information if required by law or to protect our legal rights.
Marketing & Advertising
With your consent where required, we may use cookies and similar technologies to:
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Measure website performance
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Understand customer behaviour
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Personalize your shopping experience
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Deliver relevant advertising across platforms such as Google and Meta
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Cookies
Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and provide personalized advertising.
Most web browsers automatically accept cookies, but you can modify your browser settings to disable or delete cookies at any time. Please note that disabling cookies may affect certain website features.
Data Retention
We retain your information only as long as necessary to:
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Complete your orders
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Maintain business and tax records
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Resolve disputes
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Meet legal and regulatory requirements
Your Rights
Depending on where you live, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Withdraw consent for marketing communications
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Request a copy of the information we hold about you
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or website functionality. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Buttercup Studio
Email: info@buttercupstudioo.com
Toronto, Ontario, Canada
